What is Customer Relationship Management?
Customer Relationship Management (CRM) refers to the business software that captures important details about every lead, every prospect, and every customer. CRM software allows you to efficiently manage your company's interactions with your current and potential customers. The right CRM has the power to supercharge sales productivity and boost the revenue of your business. Imagine your whole front office on one, unified customer platform.
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Top Choice CRM's for Entrepreneurs
Best for an all-around, robust free offering that includes a wide range of tools like live chat, email marketing, ticketing, and web forms. They offer unlimited users, extensive marketing tools, and it's easy to use.
Best for teams with a large number of users and contacts who need a comprehensive set of collaboration and business tools. They have a generous free plan with unlimited contacts, deals, and companies, plus 5 GB of storage.
Feature-rich and scalable, offering lead, contact, account, and deal management with page customization in the free plan.
Includes workflow automation, standard reports, and limited marketing automation features for free. Offers integration with other Zoho apps and a robust knowledge base for support
Offers a visually appealing and intuitive interface with a strong focus on customization. Provides tools for contact management, sales pipeline tracking, and automation features in the free plan.